Communication through Words
When an infant cries, the mother rushes to her side to see if the baby is hurt or has soiled herself. If she feels that the baby cried because of hunger, she feeds the baby. The cry of the baby communicates the need of the baby to her mother. Although crying is not speaking, the mother can understand the baby’s need. This shows that speaking alone is not communication. We already know that we can also communicate by means of writing. Communication through speech is called ‘oral communication’. Communication by means of written material is called ‘written communication’. Your letter to your friend is an example of written communication.
Communication through spoken words and written material is called ‘verbal communication’ because it uses language as a means for communication. In the strict sense, the term ‘verbal’ means ‘of or concerned with words’ and it is not a synonym for ‘oral’ or ‘spoken’ communication.
Advantages and Disadvantages of Oral communication
When you seek permission from your father to visit a nearby museum, he might say ‘yes’ or ‘no’. Thus, in oral communication, there is a possibility of immediate response. This ensures speedy interaction and makes immediate feedback possible. This is the greatest advantage of oral communication.
Another advantage is that the speaker can observe the listener’s reaction to what is being stated. For instance, if someone brings to you your exam results and tells you that you have passed in first class; your reaction to the message will show that you are happy. Similarly, if someone tells you that your friend met with an accident and got injured, you will be shocked and the person who gave you the message will notice it.
The disadvantage of oral communication is that it does not always save time. People have to meet each other all the time to communication orally, which is impossible. It may result in spending a considerable amount of money, time and other important resources.
